Domestic ground orders are typically shipped within 2-4 business days via USPS Priority Mail ($5 flat rate + $1 per item), which usually delivers within 2-3 days for most destinations within the US. Overnight available with USPS Priority Mail Express for additional charge. Please notify ria@sugarcaneSF.com if you have any specific shipping requests or need your order at any specific time. I'll be happy to help accommodate rush orders, just let me know!
Please understand that, due to the nature of USPS First Class International Mail, it's very difficult to track your international package. I will ship only through trackable methods such as FedEx or UPS at an additional cost. Please email firstname.lastname@example.org for rate quotes to your country.
Full refund returns are accepted on unused and unwashed items in original packaging within 10 days or for merchandise credit within 30 days. Please email ria@sugarcaneSF.com for return information and address. Please email first before sending back package. Sale merchandise is final sale.
Acceptable forms of payment include Visa, Mastercard, and American Express.